CHILDREN'S ADVOCACY CENTER OF CENTRAL TEXAS, INC.

Position Title:Program Director
Reports To:Executive Director

Exempt Status: Salaried, Exempt
Commitment Type: Full Time

Position Overview: A Program Director is an innovative team player who strives to make a world free of child abuse. The program director oversees forensic interviews, family advocates, statewide intake, and all multidisciplinary team activities.

PRIMARY DUTIES AND RESPONSIBILITIES

CAC Personnel Management:
•In conjunction with the Executive Director, oversees and manages all Forensic Interviewers, Family Advocates, and program services' day-to-day function.
•Ensures staff and program delivery adhere to the Children's Advocacy Center of TX Standards for Forensic Interview, Family Advocacy, Mental Health, Multidisciplinary Team, and Case Tracking.
•Ensures staff are made aware of training opportunities and attend training/continuing education for their specific discipline.

Multidisciplinary Team/Case Review:
•Responsible for supervising the MDT Relations Manager and facilitating case review meetings, as needed
•Assists in the development of MDT orientation and online scheduling system
•Responsible for Multidisciplinary Team enhancement and function, including fostering positive relationships and providing resources such as training.
•Provides feedback and suggestions to the Executive Director regarding team issues or needs that may arise.
•Cultivates partner agency relationships.
•Mediates Multidisciplinary Team conflicts.

Care Coordination:
•Oversees the development of CSEY Care Coordination in partnership with the Office of the Governor and CACTX.
•Coordinates Care Coordination development meetings with Multidisciplinary Team Agencies to develop a working response protocol.
•Managing the CSEY Care Coordination Program for CACCT upon completing the protocols for CACCT.

Statistics:
•Oversees client Outcome Measurement System (OMS) for the Children's Advocacy Center.
•Manages, reviews, and analyzes Outcomes Measurement System (OMS) utilization, including Initial Caregiver Surveys, Follow up Caregiver Surveys, and MDT surveys.
•Manages and assists staff with consistent administration of the Caregiver surveys.
•Conducts General Multidisciplinary Team and Case Specific Multidisciplinary Team surveys a minimum of 2 times a year.
•Oversees documentation of data and provides quality control.
•Works closely with Data/Outcomes Coordinator on statistical and performance reports, as well as supervising staff's data entry duties.
•Assists Executive Director with statistics for outcome measurements.

Community Outreach/Education:
•Attends outreach and community events as needed.
•Assists with planning outreach events, as needed.
•Assist with volunteer management, including but not limited to volunteer orientation, training, support, and evaluations.

Fundraising Events:
•Works with Executive Director, Outreach Director, and Office Manager to plan and execute fundraising events.
•Attends all fundraising events.

Additional Responsibilities:
•Supports and assists the Executive Director in decision-making.
•Assists Executive Director in information gathering for grant writing purposes.
•Serves as a backup Forensic Interviewer and Family Advocate.
•Displays a professional and positive attitude and acts as a supportive team member.
•Maintains Children's Advocacy Center client forensic interview and family advocacy files.


SPECIAL ABILITIES AND KNOWLEDGE:

1.Ability to build teams and strong relationships within the Children's Advocacy Center Of Central Texas team and community members.
2.Knowledge of and experience in working with child abuse issues; forensic interviewing and advocacy skills highly preferred
3.Experience working with children and families in crisis.
4.Strong conflict resolution skills.
5.Knowledge of law enforcement, Child Protective Services, District Attorneys, and other non-profit organizations is a plus.
6.Ability to organize a variety of tasks and deal with a variety of people.
7.Ability to communicate well, orally and in writing.
8.Possess computer skills. Microsoft Word and Excel skills are required.
9.Experience with diverse cultures, languages, and situations.
10.Bilingual (Spanish/English) abilities are highly desirable but not required.
11.Willingness to work emergencies, after 5:00 pm and on weekends.

QUALIFICATIONS:

Minimum Bachelor's Degree in an appropriately related field. Master's Degree preferred.
Minimum 5 years program management experience and 3 years of nonprofit management experience. Experience with and knowledge of Microsoft Word, Excel, Case tracking software, and the Internet.

This description is a general statement of required principal duties and responsibilities performed on a regular and continuous basis. It does not include other duties as assigned or delegated.

The Children's Advocacy Center of Central Texas is an equal-opportunity employer. All employees will be recruited, hired, trained, assigned, and promoted in all positions without regard to race, color, sex, age, religion, national origin, or disability. Each employee has an equal opportunity to make a maximum contribution to their job, to themselves, and our community.